Knowledge Base
Glossary
Plain-English definitions for the terminology used across UGRADO.
- Bank Transfer
- A bank transfer moves money directly between your bank account and the casino, usually taking a few business days to process.
- Bonus Code
- A bonus code is a short alphanumeric string you enter during deposit to unlock a specific promotion or extra credits.
- Cashback
- Cashback returns a portion of your net losses over a period, giving you a second chance to play with real money.
- Cryptocurrency
- Cryptocurrency is a digital currency like Bitcoin that enables fast, anonymous transactions at some online casinos.
- e-Wallet
- An e-wallet is a digital payment service that stores money online and lets you deposit and withdraw at casinos without sharing your bank details.
- Excluded Games
- Excluded games are slot or table titles where you cannot use bonus money or where bets do not count toward wagering requirements.
- Free Spins
- Free spins give you a set number of slot rounds without using your own money, with any resulting wins usually subject to wagering rules.
- House Edge
- House edge is the percentage of each bet that the casino expects to keep as profit over the long term.
- KYC
- KYC is the process casinos use to verify your identity, ensuring you are who you say you are and preventing fraud.
- Live Dealer
- Live dealer games stream a real human dealer to your screen, allowing you to play table games like blackjack and roulette in real time.
- Match Bonus
- A match bonus adds a percentage of your deposit as extra credits, e.g., a 100% match doubles the amount you deposit.
- Maximum Bet
- Maximum bet is the highest amount you can wager on a single spin or hand, often limited when playing with bonus funds.
- Mobile Compatibility
- Mobile compatibility means the casino site works smoothly on smartphones and tablets, either through a responsive website or a dedicated app.
- No Deposit Bonus
- A no deposit bonus is a small amount of credit or free spins you receive just for signing up, no deposit needed.
- Payout Rate
- Payout rate is the speed and reliability with which a casino processes withdrawal requests and delivers funds to players.
- Progressive Jackpot
- A progressive jackpot is a prize pool that grows every time the game is played and can be won randomly or through a special combination.
- Responsible Gambling
- Responsible gambling refers to practices and tools that help you stay in control of your betting activity and avoid harmful behavior.
- RNG
- RNG is a computer algorithm that ensures the outcome of each game round is random and fair.
- Rogue Casino
- A rogue casino is an untrustworthy site that behaves dishonestly, such as refusing to pay winnings or using rigged games.
- RTP
- RTP stands for Return to Player, expressed as a percentage that shows how much of the total bets a game pays back to players over time.
- Self-Exclusion
- Self-exclusion lets you voluntarily block your own account for a set time or permanently if you feel you need a break from gambling.
- VIP Program
- A VIP program rewards loyal players with exclusive perks such as higher bonuses, faster withdrawals, and personal account managers.
- Volatility
- Volatility describes how often and how much a slot game pays out; high volatility means big but rare wins, low volatility means smaller, frequent wins.
- Wagering Requirement
- A wagering requirement is the number of times you must bet the bonus amount before you can withdraw any winnings from it.